There was a time when the biggest concern a business had was bringing in customers. These days, we know you’re worrying about a lot more. You’re wondering where you will find qualified employees. When you do find them on paper or through an application, you keep your fingers crossed that they will show up for their first day of work, or better yet, the interview. Once you hire them, you hope they’ll come back the next day and the next.
You worry about how you will sell items if you can’t get anything on the shelf. And you’re so very tired of hearing your suppliers talk about the supply chain. Two years ago, you didn’t even think about a supply chain in reference to anything more than toilet paper.
You worry about health care, education, your loved ones, your friends, your employees. You worry about unintentionally offending someone by saying or posting the wrong thing. You want to help and make a difference in our community, yet struggle to find the right pathways, funding, and support to make a substantial difference.
You worry that if you raise prices to try to make the smallest of profits to help pay for your gas or the groceries that keep getting more expensive, that people will stop buying from you. Lag times and scheduling keep you up at night.
Or you’re challenged with too much need for your product or service and an inability to deliver. You hope that when you tell people it will be two to three weeks before you can meet their needs that your competitors are in the same boat.
You want to learn more, do more, and help more but your profits are dwindling almost as quickly as your “rainy day” money and investments are. Rents are going up and you worry your business’ lease will increase above what you can afford or you worry your landlord will sell your building. Home prices are going up but if you sell now, you won’t be able to find an affordable place to live.
It’s summer and you want to take vacation but there’s no one to run your business and even if there was, plane tickets and gas prices look more like car payments these days.
No, this is not an easy time. But we see you, small business owner. We are working to connect need with solutions. We’re talking to municipal, provincial, and federal leaders and voicing what you need most. We are brainstorming solutions for these unprecedented times.
We know you’re stressed and anxious, but we are here for you. Small businesses like yours are the backbone of our community and our country. You are not in this alone even though it can feel that way some days.
While it’s important to have a support system, many small business owners struggle when they turn to friends and family for advice. Unless your family and friends are/were business owners themselves, they likely do not fully understand what you are facing.
At the chamber, we do.
While these are unprecedented times, we are working with all our resources to find solutions. We have experience in business and are bringing business owners together, and rallying community support.
We can’t make your anxiety go away, or fix the supply chain overnight, but we’re working on viable solutions and growth for all.
And because we understand what you’re going through, we’re sharing the following. If it describes you, please feel free to use it (or edit it) however you see fit:
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We are more than a business.
Behind this business is a person and a family. We are your neighbours and we’re doing the best we can working in times no one prepared us for.
And while we seem to have everything together, we’re working harder than ever. A lot of people depend on us–our employees, our landlord, our vendors, our suppliers, our own family, our community, our Island.
We are providing you service with a smile today, even when we may not feel like smiling on the inside, and we’ll do it again tomorrow and as often as you want to patronize us. We will be here as long as you want to keep us here.
We thank you for sticking with us while we navigate unprecedented times. And yes, some days we’re going to run out of things or we’ll be short-staffed. That may inconvenience you for an hour or two, but please know we are doing our very best, and we appreciate your understanding and support.
We love being part of this community. No small business owner or employee signed up for the challenges we’re facing now. But we’re making the best of it— just like you are. We are in this together, and together is the way we want to get through it.
#SupportSummerside #SummersideStrong